Privacy Policy

Privacy Policy for Censor Security

Effective Date: 01/01/2022

Censor Security ("we," "us," or "our") is committed to protecting the privacy of visitors to our website (the "Site"). This Privacy Policy explains how we collect, use, and share your personal information, in compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.  

1. Data Controller

Censor Security is the data controller for the personal data we process.

2. Information We Collect

We collect the following categories of information from you:

  • Personal Information: Name, email address, phone number, job title , company name (if applicable).

  • Technical Information: IP address, browser type, device type, operating system, referring website, pages visited on our Site, timestamps of visits.

  • Marketing Data: If you opt-in to receive marketing communications, we may collect information about your preferences and interests related to our services.

  • Cookie Data: Information collected through cookies and similar technologies, as detailed in our Cookie Policy [Link to Cookie Policy].

3. How We Collect Information

We collect this information through:

  • Contact Forms: When you submit a contact form on our Site, requesting information, a quote, or support.

  • Cookies: We use essential cookies for Site functionality. We may also use analytics cookies (with your consent) to understand how you interact with our Site.

  • Direct Interactions: When you contact us by phone, email, or post.

  • Third Parties: We may receive information about you from third-party sources, such as network events and promotions, but only if we have a lawful basis for doing so.

4. Why We Collect Information (Lawful Basis)

We collect your information for the following purposes and on the following lawful bases:

  • Providing Services (Contractual Necessity): To fulfil our contractual obligations to you, including providing cybersecurity services, processing payments, and communicating with you about your account.

  • Personalising Experience (Legitimate Interest): To personalise your experience on our Site and tailor our content to your interests. Our legitimate interest is to improve user experience and provide relevant information.

  • Marketing (Consent): To send you marketing communications about our services, but only if you have given us your explicit consent to do so. You have the right to withdraw your consent at any time.  

  • Legal Obligations (Legal Obligation): To comply with legal obligations, such as responding to requests from law enforcement or regulatory authorities.

  • Improving Website Functionality (Legitimate Interest): To analyse website traffic and improve our Site's functionality and performance. Our legitimate interest is to enhance our online presence and provide a better user experience.

5. Sharing Your Information

We may share your information with the following categories of third parties:

  • Analytical Services (Google): Google Analytics to analyse website traffic and user behaviour. [Link to Google's Privacy Policy]

  • IP Services (for scanning): Third-party providers for security scanning and vulnerability assessments. We have data processing agreements in place with these providers.

  • Xero: Xero for payment processing. [Link to Xero's Privacy Policy]

  • Professional Advisors: Our legal, financial, and other professional advisors, where necessary for them to provide services to us.

  • Law Enforcement: If required by law or legal process, we may disclose your information to law enforcement or other government agencies.

We will not sell or rent your personal information to any other third parties without your explicit consent, unless required by law.

6. International Data Transfers

We do not currently transfer personal data outside of the UK. If we do so in the future, we will ensure that appropriate safeguards are in place.

7. Your Rights (GDPR)

You have the following rights regarding your personal data:

  • Right to Access: You have the right to request access to the personal data we hold about you.  

  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.  

  • Right to Erasure ("Right to be Forgotten"): You have the right to request that we delete your personal data under certain circumstances.  

  • Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.  

  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.  

  • Right to Object: You have the right to object to the processing of your personal data under certain circumstances, including processing for direct marketing purposes.

  • Right to Withdraw Consent: If we have collected your data based on your consent, you have the right to withdraw your consent at any time.  

  • Right to Lodge a Complaint: You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe that we have not complied with data protection law.  

To exercise any of these rights, please contact us at info@censorsecurity.co.uk.

8. Data Security

We take reasonable and appropriate technical and organisational measures to protect your information from unauthorised access, use, or disclosure. These measures include MFA, encryption, access controls, firewalls, regular security assessments, staff training]. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.  

9. Children's Privacy

We do not knowingly collect personal data from children under 13. If you become aware that a child under 13 has provided us with personal data, please contact us immediately.  

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Carl Ensor carl@censorsecurity.co.uk
Censor Security,
Castledine House,
5 Heanor Road, Ilkeston,
DE7 8DY, UK
TEL: 01332 501275

11. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, taking into account legal and regulatory obligations. Please contact info@censorsecurity.co.uk for the latest version of out data retention policy.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this Site with a revised "Effective Date." We encourage you to review this Privacy Policy periodically.

13. Cookie Policy

We use essential cookies for Site functionality. These cookies are necessary for the Site to operate correctly and do not gather information about you that could be used for marketing or remembering where you have been on the internet.